Losing a passport can be a stressful experience, but the process of obtaining a replacement in Kenya is straightforward when you meet all the required conditions. This comprehensive guide explains the necessary documents, fees, and steps to replace your lost passport efficiently.
1. Duly Filled Application Form 19 and Payment Invoices
Start the application process by completing Form 19, which is available on the eCitizen portal. Ensure the form is filled out accurately. Attach two payment invoices, which serve as proof of payment of the prescribed fees. These invoices are generated after successful payment online.
2. Original National ID and a Copy (for Adults)
Adult applicants must present their original national identity card along with a clear photocopy. This is essential for verifying identity and citizenship status during the application.
3. Personal Statement Explaining the Circumstances of the Loss
A personal statement detailing how and where your passport was lost must be included. This statement is crucial for verifying the authenticity of your application. Be specific and honest in your explanation to facilitate a smoother process.
4. Sworn Affidavit to Support the Personal Statement
Your personal statement must be backed by a sworn affidavit, which is a legal declaration confirming the circumstances of the loss. This document must be prepared and signed by a commissioner of oaths or a lawyer.
5. Police Abstract for the Loss of Passport
A police abstract is mandatory to confirm that the loss of your passport has been reported to the authorities. This document helps safeguard against misuse of your lost passport and supports your application for a replacement.
6. Copy of the Lost Passport Bio Data Page (If Available)
If you have a photocopy of the bio data page from your lost passport, include it in your application. While not mandatory, this document helps the immigration office verify your previous passport details and expedites processing.
7. Payment of the Prescribed Fee
The cost of replacing a lost passport depends on the type of passport you are applying for:
Passport Types and Fees
| Type of Passport/Application | Number of pages | Amount (KES) | |
| 1 | Ordinary passports | A Series (34 Pages) | 7,550.00 |
| B Series (50 pages) | 9,550.00 | ||
| C Series (66 pages) | 12,050.00 | ||
| 2 | Diplomatic passports | 15,050.00 | |
| 3 | Mutilated passport | 20,050.00 | |
| 4 | Lost passports | 20,050.00 | |
| 5 | Certificate of Identity (for Foreigners) | 3,050.00 | |
| 6 | Temporary permit | 1,050.00 |
Payments are processed through the eCitizen portal, and invoices must be attached to your application.
Step-by-Step Process for Replacing a Lost Passport
- Log In to eCitizen Portal:
Access the eCitizen platform and navigate to the Department of Immigration Services. - Complete and Submit Form 19:
Fill out the form online and attach all required documents, including your personal statement, sworn affidavit, and police abstract. - Make Payment:
Pay the prescribed fees online through the portal and download the invoices. - Book an Appointment:
Schedule an appointment for biometric data capture at the nearest immigration office. - Submit Original Documents:
Present your original documents, including your national ID, at the immigration office on the scheduled date. - Track Your Application:
Monitor the status of your application through the eCitizen portal to know when your replacement passport is ready for collection.
Tips for a Successful Application
- Act Quickly: Report your lost passport to the police and file for a replacement immediately to avoid delays.
- Prepare All Documents: Ensure all required documents, especially the police abstract and sworn affidavit, are ready before your appointment.
- Keep a Copy of Your Passport: Always keep a scanned or photocopied version of your passport bio data page for emergencies.
Replacing a lost passport in Kenya is a structured process that requires attention to detail and accurate documentation. By following the steps outlined in this guide, you can replace your passport efficiently and avoid unnecessary delays.
For expert assistance with your passport replacement, contact Digitali Cyber Services at info@digitali.co.ke or call 0710420222. We’re here to make the process stress-free for you
