In case of loss of an ID card, the applicant shall produce a police abstract or a letter from an administrative officer certifying the loss. If ID card number is unknown, the department resorts to search using fingerprints.

The word ‘Ombudsman’ is a Scandinavian word and concept which means a ‘representative of the people’.  The work of an Ombudsman has a dual dimension: on the one hand, the Ombudsman acts as an external mechanism of control, investigating complaints about maladministration and recommending corrective action where necessary.  On the other hand, the Ombudsman serves as a resource to the institutions, helping them to better their performance by directing attention to areas for improvement.  The ultimate goal in both instances is to improve the services provided to Kenyan citizens.

you can track the production status of your ID by sending the serial number on the waiting card (omitting the last digit on the serial number) as a text to 20031? Kindly try and share with us your feedback.

In Kenya, a certificate of conduct is issued to Kenyans residing in the country, Kenyans residing in foreign countries, foreign citizens (who are not aliens or refugees in Kenya) and foreign citizens (who are aliens and refugees in Kenya)

What is the KUCCPS application fee in 2024? KUCCPS charges Ksh. 1500 for the first applicants and Ksh. 1000 for revisions.

For M-PESA, click on the respective button and the payment details will be displayed as Business Number (222222), a random Account Number (provided by e-Citizen) and the expected amount. Enter your M-PESA PIN and Send. Use the Account Number to submit the application. DO NOT use the MPESA transaction code.

Send your KCSE Index number by SMS to 20842 starting with your KCSE year (Example: 202212345678912). You will receive a response indicating the programme and the institution in which you have been placed.